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[Help] Whitescreen issue on my Computer


geeteam

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Hi Guys :),

I turned on my PC one day and all what I see is a complete whitescreen, I restarted it (using the power button) several times, but the problem still persists.

I quickly connect it to my Grundig TV (through an HDMI cable) and voila there the screen showing up again, PC was able to boot into windows normally without any issue. I switched back to my normal display and it okay. Since then any time I want switch on my PC, I have to connect it to my TV and then after Windows has successfully boot up, I will switch back to my normal display. On occasions where I don't or am nowhere near my TV (or any external display), I have to wait until i hear the Windows boot up sound then i will try connecting to a display by entering (Windows+P) move three steps to the right and hit enter. A message (no projector connected) comes with up the screen showing.

Issues I discovered was since then are listed below;

When i increase the brightness from eco mode to High performance whitescreen will show up.

When i open websites with higher images, i will see the whitescreen.

When i open youtube without playing any video, i will see the whitescreen.

Troubleshooting i did

I completey unistalled any previously installed drivers but it didnt work.

I also unistalled my display driver and yet still the problem is still there.

I also updated my display driver to the latest version and still the problem is around.

I went to the extend of reinstalling Windows and yet still the problem will still be there.

PC Info

Name: TOSHIBA

Model: Satellite L675D

Processor: AMD Athlon™ II P340 Dual-Core Processor 2.20 GHz

Memory: 4GB

System Type: x64

Graphics: ATI Mobility Radeon HD 4200

OS: Windows 7 Utimate

Questions

Anyone experience this issue before? How did you fix it?

Is it a sign of my PC telling me to get a newer one after 5 years*?

My Suggestions

I think it has something to do with the hardware; maybe i change the screen or what.

something i also think the screen lights are dump (can i change that?)

Any other suggestions are welcomed? :)

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I had a problem similar to this quite sometime ago. I do alot of mucking around on my and others PCs for fun and profit so I have alot of "stuff" rolling around in my head and cant quite remember what the culprit was. I do remember that it had something to do with the OS trying to display on an external device before/or without even looking for the proper/normal/builtin display. I also remember that it was a very big PITA and that it was something, for lack of a better term, what I would call "stupid computer"! I will do some :think: :king: about it and if I can recall anything more I will be back to reply on this thread. g/l

EDIT: I however did not have the symptoms below that you are having:

When i increase the brightness from eco mode to High performance whitescreen will show up.

When i open websites with higher images, i will see the whitescreen.

When i open youtube without playing any video, i will see the whitescreen.

Sorry I couldnt be of better help. g/l

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I had a problem similar to this quite sometime ago. I do alot of mucking around on my and others PCs for fun and profit so I have alot of "stuff" rolling around in my head and cant quite remember what the culprit was. I do remember that it had something to do with the OS trying to display on an external device before/or without even looking for the proper/normal/builtin display. I also remember that it was a very big PITA and that it was something, for lack of a better term, what I would call "stupid computer"! I will do some :think: :king: about it and if I can recall anything more I will be back to reply on this thread. g/l

EDIT: I however did not have the symptoms below that you are having:

When i increase the brightness from eco mode to High performance whitescreen will show up.

When i open websites with higher images, i will see the whitescreen.

When i open youtube without playing any video, i will see the whitescreen.

Sorry I couldnt be of better help. g/l

I gave instances of these because it happens everywhere not on some specific websites. Meaning the screen goes off (is like the screen backlight is off). You cant really see anything.

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Sounds like hardware problem, oftentimes caused by broken LCD connector cable.

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Sounds like hardware problem, oftentimes caused by broken LCD connector cable.

Yeah; that was what I was thinking. but do we have anything like a dump screen light?

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Mmmhhh...it happens me few times... :ermm:

- Is hard to say at distance... :think: but appears to be a compatibility issue or flaky hardware...

- Conect again to your TV and try a RAM test with a boot stick or cd...;...UBCD it would be nice....before touch anything..

- Take a look on BIOS setup for on-board temps....Use default settings...

- Remove RAM stick...clean it and make sure that is proper placed...

- Remove ATI drivers and try another version....

- Try a clean OS install bare minimum and try again....

Hope You´ll find the issue. Regards...!

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