spudboy Posted September 23, 2014 Share Posted September 23, 2014 So my firewall started asking for in/out access for clanksellagored.exe, which is listed as being 'Windows Update Services'. So I look in the services menu and there is indeed a service with that name that I have never noticed before, along with the 'Windows Update' service that has always been there. So I did a Google, Yahoo, and DuckDuckGo search for clanksellagored.exe and there are no results whatsoever for it. I then looked closer at the service description and it says 'Updates critical windows services and programs'. it was set to Automatic, has no dependencies, and nothing else depends on it. Windows Update also works perfectly fine with 'Windows Update Services'/clanksellagored.exe set to disabled and stopped.So my questions are where did this service come from? What exactly is it doing & why is it needed in addition to the normal 'Windows Update' service? Did everyone with Windows 8.1 have this service added in a recent Windows Update?I scanned the exe at VirusTotal as well & it found zero results. The other odd thing(s) about it is the file properties for it says File Version: 0.0.0.0, Original Filename: Prototype.exe, and says nothing at all about Microsoft in any of the fields.Any ideas? Link to comment Share on other sites More sharing options...
Ballistic Gelatin Posted September 23, 2014 Share Posted September 23, 2014 Sounds like adware or malware masquerading as a component of Windows Update Service. This is a common tactic.Back up the file, delete it from its original location, then check to see if it is still running in Services. It shouldn't be. Failing that, back up the registry, then search for the same file name to see if there are instances of it there.FWIW, I searched my own system and found no instance of this file. Link to comment Share on other sites More sharing options...
unknownasphyxiated Posted September 23, 2014 Share Posted September 23, 2014 google on how to delete a servicebetter scan your pc with a different scanner than your current avKVRT/ESET/mbam Link to comment Share on other sites More sharing options...
FreeRyde Posted September 23, 2014 Share Posted September 23, 2014 Delete it.If it's a process, kill it, then delete it. Link to comment Share on other sites More sharing options...
spudboy Posted September 23, 2014 Author Share Posted September 23, 2014 google on how to delete a servicebetter scan your pc with a different scanner than your current avKVRT/ESET/mbamIt got a 0/55 on VirusTotal. Here's the scan info:https://www.virustotal.com/ro/file/c00c2994bd35749c3702791050e81cae691f3aa98b5d9cada9e53875896507a3/analysis/1411447013/Myself and one other person marked it as suspicious. Strange that nothing detects it as being bad. I also forgot to mention the location of the file. It was residing in C:\Windows\SysWOW64 along with clanksellagored.bin. The latter of which also has a copy in C:\Windows\System32. I first noticed it asking for in/out permission after installing several updates from Windows Update earlier today. Those of you that have checked your Windows 8.1 system for the file(s)... can you try running Windows Update to see if there's any updates for you that may be installing it?For now I'm going to rename it and move it to a different location then delete the service. Link to comment Share on other sites More sharing options...
unknownasphyxiated Posted September 23, 2014 Share Posted September 23, 2014 google on how to delete a servicebetter scan your pc with a different scanner than your current avKVRT/ESET/mbamIt got a 0/55 on VirusTotal. Here's the scan info:https://www.virustotal.com/ro/file/c00c2994bd35749c3702791050e81cae691f3aa98b5d9cada9e53875896507a3/analysis/1411447013/Myself and one other person marked it as suspicious. Strange that nothing detects it as being bad. I also forgot to mention the location of the file. It was residing in C:\Windows\SysWOW64 along with clanksellagored.bin. The latter of which also has a copy in C:\Windows\System32. I first noticed it asking for in/out permission after installing several updates from Windows Update earlier today. Those of you that have checked your Windows 8.1 system for the file(s)... can you try running Windows Update to see if there's any updates for you that may be installing it?For now I'm going to rename it and move it to a different location then delete the service.probably it is a malware-downloader, that why no av detect it because its doesn't do anything except download malwareif you doesn't know when the file got into your pc, you might already been infectedthat why i suggest you to run full scan with other avno microsoft file come without signature especially from WU Link to comment Share on other sites More sharing options...
spudboy Posted September 23, 2014 Author Share Posted September 23, 2014 google on how to delete a servicebetter scan your pc with a different scanner than your current avKVRT/ESET/mbamIt got a 0/55 on VirusTotal. Here's the scan info:https://www.virustotal.com/ro/file/c00c2994bd35749c3702791050e81cae691f3aa98b5d9cada9e53875896507a3/analysis/1411447013/Myself and one other person marked it as suspicious. Strange that nothing detects it as being bad. I also forgot to mention the location of the file. It was residing in C:\Windows\SysWOW64 along with clanksellagored.bin. The latter of which also has a copy in C:\Windows\System32. I first noticed it asking for in/out permission after installing several updates from Windows Update earlier today. Those of you that have checked your Windows 8.1 system for the file(s)... can you try running Windows Update to see if there's any updates for you that may be installing it?For now I'm going to rename it and move it to a different location then delete the service.probably it is a malware-downloader, that why no av detect it because its doesn't do anything except download malwareif you doesn't know when the file got into your pc, you might already been infectedthat why i suggest you to run full scan with other avno microsoft file come without signature especially from WUI'll ruin a full scan with Avira (which is what I use) and also with Mbam & the Kaspersky tool. Another thing I noticed is that the scanned file name changed in the VirusTotal results to tineslullfully.exe. I'm midway through the process of deleting all associated registry entries with all filenames and will then do the full scans.Edit: Nothing found with MBAM or KVRT. Avira full scan won't be done for a while but since the other two found nothing I expect the same. No idea how I got this since I don't install random/mysterious/questionable software. If I look in Add/Remove going back to the beginning of the month there's not anything out of the ordinary. Just stuff like WinRar, Auslogics Disc Defrag, Firefox 32, CCleaner, and a few other very common apps. The three registry entries I found were in:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\clanksellagored_RASAPI32HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\clanksellagored_RASMANCSHKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Windows UpdateI guess I can consider this fixed since no scans detect a single thing and I have removed the files, reg entries, and service. I would still like th know how/where it came from though as like was stated... I don't install questionable software on my PC. Link to comment Share on other sites More sharing options...
unknownasphyxiated Posted September 23, 2014 Share Posted September 23, 2014 I'll ruin a full scan with Avira (which is what I use) and also with Mbam & the Kaspersky tool. Another thing I noticed is that the scanned file name changed in the VirusTotal results to tineslullfully.exe. I'm midway through the process of deleting all associated registry entries with all filenames and will then do the full scans.same hash,i guess..plus you might choose to view the report only,not redo VT scan Link to comment Share on other sites More sharing options...
jimbojet2011 Posted September 23, 2014 Share Posted September 23, 2014 Just run malwareytes and the program may delete is if it is malware.If you aren't certain just stop the program from running and delete it Link to comment Share on other sites More sharing options...
spudboy Posted September 23, 2014 Author Share Posted September 23, 2014 Just run malwareytes and the program may delete is if it is malware.If you aren't certain just stop the program from running and delete itDid you read the prior posts? :P Link to comment Share on other sites More sharing options...
jimbojet2011 Posted September 27, 2014 Share Posted September 27, 2014 Just run malwareytes and the program may delete is if it is malware.If you aren't certain just stop the program from running and delete itDid you read the prior posts? :PAnd did you find a proper solution dude? Link to comment Share on other sites More sharing options...
Kalju Posted September 27, 2014 Share Posted September 27, 2014 Windows does not have such a file or service. (clanksellagored.exe) Link to comment Share on other sites More sharing options...
spudboy Posted September 29, 2014 Author Share Posted September 29, 2014 Just run malwareytes and the program may delete is if it is malware.If you aren't certain just stop the program from running and delete itDid you read the prior posts? :PAnd did you find a proper solution dude?Did you read the prior posts? :P Link to comment Share on other sites More sharing options...
jimbojet2011 Posted September 29, 2014 Share Posted September 29, 2014 Just run malwareytes and the program may delete is if it is malware.If you aren't certain just stop the program from running and delete itDid you read the prior posts? :PAnd did you find a proper solution dude?Did you read the prior posts? :PGuess not :-) Link to comment Share on other sites More sharing options...
rudrax Posted September 29, 2014 Share Posted September 29, 2014 Take ownership and delete the file. If that pops up again, then you are infected. Link to comment Share on other sites More sharing options...
dcs18 Posted September 29, 2014 Share Posted September 29, 2014 Get into your startup options and then Task Scheduler and also Services to see if it is rooted into one or more of those 3 areas - disabling all instances would make it a cinch to break-off the fangs of the infection.Personally on my systems, I would not even bother - would prefer to rather resort to a full system-wide restore (I love virgins.) Link to comment Share on other sites More sharing options...
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