Problem with Windows Store

[tarekma7]

I have a sudden problem with my windows store

I cannot open the store ...each time it gives me the following message [although I am connected to the internet]

I have windows 8 pro WMC

I have no problems with my store before

Is there any problem with the august updates for windows 8?

[knowledge-Spammer]

updateto 8.1

[tarekma7]

This problem also occur with windows 8.1

any other solution?

is there a certain app or problem causing this?

[anuseems]

Put you firewall in auto learn mode. open store and try. If still no go then read the following http://www.eightforums.com/tutorials/21051-apps-tiles-not-working-responding-fix-windows-8-a.html

[anuseems]

Also if you have windows 8 manager , use it and for troubleshooting. Still no go then use DISM with net on. Still no go - Then - Store is useless anyways.

[tarekma7]

I have KIS 2015 and the store was working without problems

If I perform system restore , this may solve the problem?

is there any problem with august updates from Microsoft ? or it is server problem?

[fretless]

No problem with Windows Store. W8.1 Pro x64

[Kalju]

I have a sudden problem with my windows store

I cannot open the store ...each time it gives me the following message [although I am connected to the internet]

I have windows 8 pro WMC

I have no problems with my store before

Is there any problem with the august updates for windows 8?

Tell me a little bit more:

• what the firewall You use
• what anti-virus You use,
• whether You're logged in Windows using local account or a Windows online account,
• how is Your Windows activated - with genuine serial key or something else (for example KMS, by phone, used some activator, etc. ..)
• Do the other apps are working, for example such as Weather, and other Bing apps.

  (important is-do the Bing apps are working)

---

Then I can You something more to say.

[geeteam]

Windows Store never worked for me when I was on Windows 8.'

I didnt know was happening, I thought it was my network, until I completely forget that there is a Windows Store app of Windows 8.

[tarekma7]

I have a sudden problem with my windows store

I cannot open the store ...each time it gives me the following message [although I am connected to the internet]

I have windows 8 pro WMC

I have no problems with my store before

Is there any problem with the august updates for windows 8?

Tell me a little bit more:

• what the firewall You use
• what anti-virus You use,
• whether You're logged in Windows using local account or a Windows online account,
• how is Your Windows activated - with genuine serial key or something else (for example KMS, by phone, used some activator, etc. ..)
• Do the other apps are working, for example such as Weather, and other Bing apps.

  (important is-do the Bing apps are working)

---

Then I can You something more to say.

Firewall and antivirus KIS 2015

Logged in : local account

Windows is 8 pro 64 bit (original version on my laptop)

Other apps are working good

[knowledge-Spammer]

is your time and date right?

or try may help

The Windows Store, introduced in Windows 8 and modified a bit in Windows 8.1, is a great solution to locate new apps, but it is sometimes a bit buggy. I've noticed on several occasions where the contents of the Windows Store will display differently on different devices. For example, the New and Trending list on my Lenovo Tablet 2 will be completely different than the list on my Microsoft Surface Pro. There's a couple reasons for this, but primarily have to do with how the app caches its information and how often it syncs with the Microsoft mothership.

However, there are three fixes available to solve three separate issues that the Windows Store can exhibit. The first two options are located in the Windows Store app itself, while the last one is available as a Windows executable in the file system.

Here's a look at the options you can try when it seems the Windows Store app may not be working correctly.

To access the first two options, open the Windows Store app, swipe from the right (open the Settings menu) and choose the App Updates menu option as shown below.

Manually Check for Updates

If I haven't seen any new app updates for a while, without fail I can run the Check for updates routine and the app will find at least one or two apps that need updated. As shown below, just tap or click the Check for updates button to cause the Windows Store app to manually check for app updates. The process takes less than 5 minutes, most times.

Sync Licenses

Sometimes, particularly if you use multiple devices running Windows 8 or Windows 8.1, you can go between the devices and your personal apps list doesn't match. For some reason your app licenses have either not synched to Microsoft, or they have not synched down to the additional device. You might even be presented with a message indicating that "you haven't purchase the app" even though you know you own it.

This is a situation where you app licenses are out of synch. To fix this, tap or click the Sync licenses option on the App updates screen. An app license sync takes less than 5 minutes.

Clear the Windows Store Cache

If manually looking for app updates or synching licenses doesn't work for your particularly Windows Store app issue, there's one last thing you can try.

Located in the C:\Windows\System32 directory on a Windows 8 or Windows 8.1 computer or device is a file called WSReset.exe. WSReset.exe is a troubleshooting tool designed to reset the Windows Store without changing account settings or deleting installed apps. Simply put, this executable clears the Windows Store cache.

You can run WSReset.exe from the Run command (accessed by right-clicking on the Windows 8.1 Start button)…

…by typing WSReset.exe into the Windows 8.x Search…

…or by navigating through Windows Explorer and running it from the C:\Windows\System32 directory.

When WSReset.exe runs, it will open the Windows Store app. The Windows Store app screen will reset a couple times while the tool is emptying the app's cache and then it's done. It's a quick process.

[Kalju]

But have you ever registered this pc ant this op-system on the Windows account?
Have You ever logged in with windows account at all?
If not, then at first You must register and log in with Windows live account.
If this is done, we'll continue after that.

[tezza]

These are answers from MS for users having this problem, can't connect to the windows store.

Method 1

Download and run New UI App troubleshooter and check.
http://download.micr...E3/apps.diagcab



Method 2


Check if the date, time and time zone is set according to your time and time zone.
Follow the steps to set the date and time:

a. Press Windows key + C on your keyboard to show the Charms bar.
b. Type “Date and Time” in the charms bar search.
c. Click Change date and time button (To change the time zone click on time zone tab).
d. Click Apply and Ok to save the date and time.

Method 3

clear the Windows Store cache.



a) Click on the “Windows+R” key simultaneously and type “WSReset.exe” (without the quotes) and hit “Enter”.

Now, try to launch and connect to the app store.

Method 4

I would have you check the proxy settings on Internet Explorer.

Refer the steps-

a) Open Internet Explorer and click on “Tools” and then “Internet Options”.

Now, select the “connections” tab and then “LAN settings”.

c) Uncheck the box next to “Use a proxy server for your LAN”.

d) Click on “Ok” and check.

If none of these work a Refresh is the only way to correct, as most users have found.

(This is first thing i check to see if working correctly now after an install of Win8/8.1)

Edit

If your apps are always stuck at pending and will not download

Open an administrative command prompt (go to the Start screen, type "cmd", right-click on Command Prompt and hit "Run as administrator")
Type the following four commands in the command prompt:

net stop wuauserv
cd %systemroot%
ren SoftwareDistribution SoftwareDistribution.old
net start wuauserv

Try downloading app again.

[Kalju]

I would also add, if you have everything right, ie genuine license, you are logged in with Windows account, and you still can not open or update, the only help is, to re-install Windows. So far doesn't exist any tool, to improve this problem.

[rudrax]

Just to be sure, you can check "group policy" to verify that "store" has its necessary permissions.

[tarekma7]

I tried all the solutions here ..the store start working yesterday with no problems...but the same problem occur again today