Trouble with deleting large files

[A.K]

Hi, im using windows 8 64bit with 2g ram, i cant delete large size files easily like small ones. whenever i want to delete a large file, the process "explorer.exe" or sometimes "dllhost.exe" uses huge ram. it seems the whole file copies into the ram.

[tried to delete a 1.6GB file]

any solution?

sorry for my bad english :P

[mazigh]

Try Delete using Shift+DEL (Permanent Deletion) and see if it still consume that much RAM

[mp3it]

If mazigh suggestion doesn't help then try this

Windows Explorer crashes or freezes

1) First and foremost ensure that your Windows is up-to-dateand all Windows Updates have been installed. Next scan your computer for malware. If you have bought a new Windows 8 or Windows 7 laptop, maybe some pre-installed craplets are interfering with explorer.exe. Remove unwanted trialware and de-crapify your machine then.

2) See if you a System Restore makes the problem go away.

3) Run Check Disk.

4) Disable the Preview Pane in Windows Explorer and see if it helps. To disable the Preview Pane, click Organize > Layout > Preview Pane.

5) Disable Thumbnails and see if this stops the problem. To do so, open Folder Options > View tab > Check Always show Icons, never thumbnail. Also remove the check for the option to Display file icon on thumbnails. Click Apply/OK.

6) If you are running Windows Vista, disable UAC temporarily and see if it helps.

7) Disable DEP or NoExecute Protection. Do note that Data Execution Prevention (DEP) is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files. DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you.

To do so, Run command prompt as Administrator. Then copy paste the following and hit Enter:

bcdedit

.exe /set {current}

nx

AlwaysOff

This has been known to help in Windows Vista.

8) Launch the folder windows in a separate process and see if it helps. To do so, open Explorer. Click Organize > Folder & Search Options > View > Advanced Settings > Check ‘Launch folder windows in a separate process’ > Apply > OK.

9) Installed Add-ons are usually the culprit! Check if you have installed any helpers or add-ons to your explorer. Uninstall or disable them. Often, even 3rd-party shell extensions can cause Explorer to crash on particular actions. Several programs add items to the right-click context menu. To see them in detail, you may download the freeware utility ShellExView.

It will let you view & disable suspect 3rd party shell extensions. Using trial & error method, you may to disable / enable the extensions to try and identify if any of them are causing a problem. ShellExView can be also be used for solving context menu problems in Explorer, like, say, if the right-click is slow.

10) Run sfc /scannow and at the end reboot if the system file checker asks for it. The System File Checker will on reboot, replace corrupt system files, if any are found.

11) Type wercon in your Start Menu Search bar and hit enter to open the Problem Reports & Solutions Center. In the right side panel, click on View Problem History and navigate to where the problems for Explorer.exe may be mentioned. Double-click on the report to open it and see if anything there helps you.

12) Outdated or corrupt video drivers can cause Windows Explorer to stop working. Update your drivers and see if it helps.

13) Start your Windows in Safe Mode and see if you can recreate the problem. If the problem has disappeared, then it’s probably some startup program which is interfering with the smooth functioning of Explorer. Perform a clean boot and try to troubleshoot and identify the offending program.

14) Run the Windows Memory Diagnostics Tool to check for possible memory problems, including testing of the Random Access Memory (RAM) on your computer.

Source: http://www.thewindowsclub.com/windows-explorer-crashes-freezes

Edited May 18, 2014 by mp3it

[The Owl]

never had a problem in W7 so can only assume its a W8 problem

[Allen_Prasetya]

my netbook runs on windows 8.1 with 1 gig ram, intel atom, never had this problem, maybe caused by some particular software?, try to close all program before deleting the file

btw, you only have 2 gig of ram, why run on x64?

[iih1]

Windows Explorer crashes or freezes

1) First and foremost ensure that your Windows is up-to-dateand all Windows Updates have been installed. Next scan your computer for malware. If you have bought a new Windows 8 or Windows 7 laptop, maybe some pre-installed craplets are interfering with explorer.exe. Remove unwanted trialware and de-crapify your machine then.

2) See if you a System Restore makes the problem go away.

3) Run Check Disk.

4) Disable the Preview Pane in Windows Explorer and see if it helps. To disable the Preview Pane, click Organize > Layout > Preview Pane.

5) Disable Thumbnails and see if this stops the problem. To do so, open Folder Options > View tab > Check Always show Icons, never thumbnail. Also remove the check for the option to Display file icon on thumbnails. Click Apply/OK.

6) If you are running Windows Vista, disable UAC temporarily and see if it helps.

7) Disable DEP or NoExecute Protection. Do note that Data Execution Prevention (DEP) is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files. DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you.

To do so, Run command prompt as Administrator. Then copy paste the following and hit Enter:

This has been known to help in Windows Vista.

bcdedit.exe /set {current} nx AlwaysOff

8) Launch the folder windows in a separate process and see if it helps. To do so, open Explorer. Click Organize > Folder & Search Options > View > Advanced Settings > Check ‘Launch folder windows in a separate process’ > Apply > OK.

9) Installed Add-ons are usually the culprit! Check if you have installed any helpers or add-ons to your explorer. Uninstall or disable them. Often, even 3rd-party shell extensions can cause Explorer to crash on particular actions. Several programs add items to the right-click context menu. To see them in detail, you may download the freeware utility ShellExView.

It will let you view & disable suspect 3rd party shell extensions. Using trial & error method, you may to disable / enable the extensions to try and identify if any of them are causing a problem. ShellExView can be also be used for solving context menu problems in Explorer, like, say, if the right-click is slow.

10) Run sfc /scannow and at the end reboot if the system file checker asks for it. The System File Checker will on reboot, replace corrupt system files, if any are found.

11) Type wercon in your Start Menu Search bar and hit enter to open the Problem Reports & Solutions Center. In the right side panel, click on View Problem History and navigate to where the problems for Explorer.exe may be mentioned. Double-click on the report to open it and see if anything there helps you.

12) Outdated or corrupt video drivers can cause Windows Explorer to stop working. Update your drivers and see if it helps.

13) Start your Windows in Safe Mode and see if you can recreate the problem. If the problem has disappeared, then it’s probably some startup program which is interfering with the smooth functioning of Explorer. Perform a clean boot and try to troubleshoot and identify the offending program.

14) Run the Windows Memory Diagnostics Tool to check for possible memory problems, including testing of the Random Access Memory (RAM) on your computer.

Source: http://www.thewindowsclub.com/windows-explorer-crashes-freezes

If mazigh suggestion doesn't help then try this

Yes I agree you did as is, because your CPU Ram under 4GB minimum barrier for Windows..

To check CHKDSK you can use this more simple and fast i'm used regularly (Portable)

This issue comes due to your HardDisk Bad sector, tructed. fragmented...etc

Then you will see if your disk in not normal condition as Dirty disk. (Option Fix and Fix&Recover)

Normal Disk Screenshot

Edited May 19, 2014 by iih1

[A.K]

Try Delete using Shift+DEL (Permanent Deletion) and see if it still consume that much RAM

yes i tried, even if i just delete the file when i want to empty the recycle bin the same situation appear again.

.

.

.

13) Start your Windows in Safe Mode and see if you can recreate the problem. If the problem has disappeared, then it’s probably some startup program which is interfering with the smooth functioning of Explorer. Perform a clean boot and try to troubleshoot and identify the offending program.

.

.

.

Just tried in safe mode but no success.

my netbook runs on windows 8.1 with 1 gig ram, intel atom, never had this problem, maybe caused by some particular software?, try to close all program before deleting the file

btw, you only have 2 gig of ram, why run on x64?

is this bad?

Yes I agree you did as is, because your CPU Ram under 4GB minimum barrier for Windows..

To check CHKDSK you can use this more simple and fast i'm used regularly (Portable)

This issue comes due to your HardDisk Bad sector, tructed. fragmented...etc

Then you will see if your disk in not normal condition as Dirty disk. (Option Fix and Fix&Recover)

Normal Disk Screenshot

chkdsk all drives and its ok

tried to delete a file on usb flash in safe mode but as the pic shows it used ram again

but it seems its for the first time, cause i copied the file and tried to delete and it deleted normally.

[dcs18]

What happens if you disable your security system temporarily (especially your AntiVirus) - before trying to delete that file?

[Allen_Prasetya]

dunno if it is bad or not, IMO, 64 bit are optimized for 4gb ram or more, because 64-bit apps are taking much more ram than the 32-bit, so you just wasting space , somebody correct me if i wrong btw. :mellow:

if you install some new programs, try to uninstall it, or revert some recent changes you made to default state, if that doesn't work, reinstalling the os might be the best option.

[mazigh]

my netbook runs on windows 8.1 with 1 gig ram, intel atom, never had this problem, maybe caused by some particular software?, try to close all program before deleting the file

btw, you only have 2 gig of ram, why run on x64?

There is no problem in Running Windows 7/8 x64 with only 2GB RAM, Did it with both OSs and everything is OK, Windows Only take between 33% and 40% of the 2GB RAM so there is space to do a lot of tasks, In addition x64 is more secure than x86 architecture.

[dcs18]

dunno if it is bad or not, IMO, 64 bit are optimized for 4gb ram or more, because 64-bit apps are taking much more ram than the 32-bit, so you just wasting space , somebody correct me if i wrong btw. :mellow:

btw, you only have 2 gig of ram, why run on x64?

When he upgrades his 2 GB RAM, he won't have to upgrade his 32-bit OS to 64-bit and more importantly, he won't have to reconfigure the entire thing, once again. ;)

[A.K]

well, tried on a clean VM and the same problem again

Edited May 19, 2014 by A.K

[Allen_Prasetya]

well, tried on a clean VM and the same problem again

That's it, if i were you, i gonna immediately reinstall the os, sometimes i kinda get frustrated when no solution work :lol:

well, considering today's ram are cheap, you should thinking about buying one, and i agree with you dcs, it saves time to reconfigure everything :D

[Gogu]

http://www.techrepublic.com/article/investigating-windows-vistas-recycle-bin-properties/