tipo Posted January 24, 2014 Share Posted January 24, 2014 does anyone know why my display stays white (blank) when i open my laptop?it stays that way untill i press the power button to go to sleep or logoff (whatever).after i press the power button it goes to sleep and i then i just move/press the mouse pad and the laptop wakes up and the display is working correctly.thanks in advance! Quote Link to comment Share on other sites More sharing options...
knowledge-Spammer Posted January 24, 2014 Share Posted January 24, 2014 does anyone know why my display stays white (blank) when i open my laptop?it stays that way untill i press the power button to go to sleep or logoff (whatever).after i press the power button it goes to sleep and i then i just move/press the mouse pad and the laptop wakes up and the display is working correctly.thanks in advance!a pic wood be good Quote Link to comment Share on other sites More sharing options...
tipo Posted January 24, 2014 Author Share Posted January 24, 2014 what pic? it`s only a white blank screen..could it be the video driver? it`s a beta `cause i can`t find the stable one.even on their site..i have a ati mobility radeon hd 5400 display adapter Quote Link to comment Share on other sites More sharing options...
Mr Orus Posted January 24, 2014 Share Posted January 24, 2014 completely reformat your computer, reprogram, re-enter all programs. :) Quote Link to comment Share on other sites More sharing options...
mazigh Posted January 24, 2014 Share Posted January 24, 2014 Try the site below to check if there is an updated driver, it may be the causehttp://www.ma-config.com/en/start/1-1_start-the-detection.html Quote Link to comment Share on other sites More sharing options...
tipo Posted January 24, 2014 Author Share Posted January 24, 2014 completely reformat your computer, reprogram, re-enter all programs. :)did that yesterday..:( Quote Link to comment Share on other sites More sharing options...
knowledge-Spammer Posted January 24, 2014 Share Posted January 24, 2014 (edited) what pic? it`s only a white blank screen..could it be the video driver? it`s a beta `cause i can`t find the stable one.even on their site..i have a ati mobility radeon hd 5400 display adapteru on xp or windows 7 or 8 or 8.1 a pic or video wood help people try two help uthis may help Go here and get the latest drivers (Catalyst Software Suite with .NET 4 Support). That should solve the problem http://support.amd.com/en-us/download Edited January 24, 2014 by knowledge Quote Link to comment Share on other sites More sharing options...
tipo Posted January 24, 2014 Author Share Posted January 24, 2014 Try the site below to check if there is an updated driver, it may be the causehttp://wwalled yesterday in order to install this new one.w.ma-config.com/en/start/1-1_start-the-detection.htmli`m downloading the video driver it tells me to. whats the best driver unistaller? i would like to uninstall the beta one that i have installed yesterday in order to install this new one Quote Link to comment Share on other sites More sharing options...
tipo Posted January 24, 2014 Author Share Posted January 24, 2014 @knowledgei`m on win 7 he sp1 x86 Quote Link to comment Share on other sites More sharing options...
berdi Posted January 24, 2014 Share Posted January 24, 2014 does anyone know why my display stays white (blank) when i open my laptop?it stays that way untill i press the power button to go to sleep or logoff (whatever).after i press the power button it goes to sleep and i then i just move/press the mouse pad and the laptop wakes up and the display is working correctly.thanks in advance! what you describe is very odd...anyway, besides driver issues or bios settings, what comes to my mind:check if it is not forcing use of projector (external monitor) using the FN keys,perhaps something (dirt or whatever) is in the vga port...back to the bios settings, try a reset to factory settings or even consider a bios update... (check the manufacturer site...)good luck Quote Link to comment Share on other sites More sharing options...
Blackchildcx Posted January 24, 2014 Share Posted January 24, 2014 (edited) listen to 7h3Pr3d47oRits a day or two of work(if u have a lot to install) and the result is a blazing, fresh and clean os... Edited January 24, 2014 by Blackchildcx Quote Link to comment Share on other sites More sharing options...
Dodel Posted January 24, 2014 Share Posted January 24, 2014 (edited) nvm Edited January 24, 2014 by Dodel Quote Link to comment Share on other sites More sharing options...
Airstream_Bill Posted January 24, 2014 Share Posted January 24, 2014 completely reformat your computer, reprogram, re-enter all programs. :)This is what You Should Do. Quote Link to comment Share on other sites More sharing options...
SlimRock Posted January 25, 2014 Share Posted January 25, 2014 whats the best driver unistaller? i would like to uninstall the beta one that i have installed yesterday in order to install this new oneTry Display Driver Uninstaller in safe mode! Quote Link to comment Share on other sites More sharing options...
davmil Posted January 25, 2014 Share Posted January 25, 2014 Link to Yeyo's 'display driver uninstaller'http://www.nsaneforums.com/topic/203930-display-driver-uninstaller-ddu-111/ Quote Link to comment Share on other sites More sharing options...
tipo Posted January 25, 2014 Author Share Posted January 25, 2014 same problem fellas.i formatted my laptop, installed the new driver and the problem persists.could it be a hardware failure? Quote Link to comment Share on other sites More sharing options...
Sonar Posted January 25, 2014 Share Posted January 25, 2014 (edited) does anyone know why my display stays white (blank) when i open my laptop?it stays that way untill i press the power button to go to sleep or logoff (whatever).after i press the power button it goes to sleep and i then i just move/press the mouse pad and the laptop wakes up and the display is working correctly.thanks in advance!Read through this topic on Nsane forums it has many helpful posts towards display problems :)everyone who screams formatting straight away need to stay clear... the guy came here for suggestions not to be told what he already knows.editjust seen the above message - also again read that topic ;p Edited January 25, 2014 by Sonar Quote Link to comment Share on other sites More sharing options...
STEEL Posted January 25, 2014 Share Posted January 25, 2014 does anyone know why my display stays white (blank) when i open my laptop?it stays that way untill i press the power button to go to sleep or logoff (whatever).after i press the power button it goes to sleep and i then i just move/press the mouse pad and the laptop wakes up and the display is working correctly.thanks in advance!Bro if it,s not hardware, then it,s a Virus. Don,t hate me for this, but only a Low Lewel Format (Bare Metteling) will clear the problem. I had this before, on my Desktop, with my Screen hitting Blank, turned out to be old Virus infec.http://www.techspot.com/downloads/5265-low-level-format-tool.htmlPortable = http://www.techspot.com/downloads.php?action=download_now&id=5265&evp=6e9867f54bc02eedc65d5c7b6991c384&file=2http://hddguru.com/software/HDD-LLF-Low-Level-Format-Tool/Just my 5Cent,s Quote Link to comment Share on other sites More sharing options...
tipo Posted January 27, 2014 Author Share Posted January 27, 2014 scanned my laptop with kaspersky, bitdefender, hitman pro, mbam. no viruses at all.the problem persists.. Quote Link to comment Share on other sites More sharing options...
locoJoe Posted January 27, 2014 Share Posted January 27, 2014 OK this is probably not ur problem but it wont hurt to check....maybe ur computer is looking for a 2nd monitor before it initiates on the laptop screen. If this is happening then ur white/blank screen should go away and ur laptops display will initiate if given enough time. Maybe let it sit on blank screen for a min or two to see if laptop display will initiate. I had this problem on one of my systems once. Anyways good luck computers can be a real bitch sometimes. Quote Link to comment Share on other sites More sharing options...
Dodel Posted January 27, 2014 Share Posted January 27, 2014 (edited) I can see you've reinstalled, but would you amuse me and advise if you've tried safe mode and checked to see if the same issue persists ?As safe mode will use standard VGA drivers, although be it ugly, it may help narrow down the problem.RegardsDodel. Edited January 27, 2014 by Dodel Quote Link to comment Share on other sites More sharing options...
FreeRyde Posted January 27, 2014 Share Posted January 27, 2014 How old are these laptops?How much use have they seen? Quote Link to comment Share on other sites More sharing options...
tipo Posted January 28, 2014 Author Share Posted January 28, 2014 this is a hp g72. i have it for two years.http://www.pcpro.co.uk/reviews/laptops/364555/hp-g72the problem appeared a month ago. reinstalled os with a new display driver. first started when i was using the beta version. then did what you guys suggested but still no luck.. Quote Link to comment Share on other sites More sharing options...
dMog Posted January 29, 2014 Share Posted January 29, 2014 (edited) completely reformat your computer, reprogram, re-enter all programs. :)then hit it with a 10 pound hammer...no really try the generic drivers from microsoft... and what OS did you instal Edited January 29, 2014 by dMog Quote Link to comment Share on other sites More sharing options...
mike.mt Posted January 29, 2014 Share Posted January 29, 2014 Sorry to hear your tale of woe tipo..... from your previous posts & attempted remedies, the likelihood of this being a software issue is rare.I have seen & heard about white screen issues after logon after system has been infected by certain types of Ransomware nasties.But in your case after a fresh install / security scans, that would have been resolved.Which leads us to hardware issues.Although there are numerous threads on this topic along with many tips for fixes. You may find the cure in the following link:-http://forrestbao.blogspot.com/2012/03/fixing-dell-inspiron-laptops-white.htmlAlthough targeted for Dell it can also apply to HP.Should this fail, my suggestion would be to take it to a repair center that has the necessary diagnostics for checking components. Quote Link to comment Share on other sites More sharing options...
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