Jump to content

Display turned off keyboard not responding


hellohello

Recommended Posts

Hi everyone,

I am using Win 8.1 x64.

Sometimes, when display is automatically turned off, I can't make the display back.

I tried pressing the on/off button of the monitor and no input message was displayed then it goes black again. Keyboard and mouse no longer responding and unplug and replug those devices will result in the device power lost. The PC itself it still running though.

When this happens, network connection is also cut off. I am sure the PC is not in sleep mode because if it is, the chasis fan will be turned off.

The only way to bring the display back is by pressing the physical restart button of the PC.

I can't reproduce this problem and it seems to happen in random. Most of the time, mouse movement or pressing any keyboard key will bring the display back.

Been googling all around and I can't find a solution yet. These are the windows settings.

In the power option, display turns off after 5 minutes, computer set to never sleep.

USB selective suspend disabled, PCI express link state power management set to off, hybrid sleep and hibernate never, allow wake timer disabled

In device manager, allow computer to turn off this device to save power is unchecked (for keyboard and mouse)

Any idea what's happening? I hope it is not related to hardware problem.

Thanks.

Link to comment
Share on other sites


  • Replies 2
  • Views 774
  • Created
  • Last Reply

Top Posters In This Topic

  • hellohello

    2

  • AlienForce1

    1

Popular Days

Top Posters In This Topic

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...