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windows 8.1 upgrade problem


tarekma7

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I have sony vaio laptop with windows 8 pro WMC

i have tried to upgrade to windows 8.1 but currently it is restarting frequently and stopped on " VAIO" logo screen

it doesnot proceed to the new windows

what shall i do??

i tried to shutdown and restart using power button but nothing happen

any advice please

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after restart,, how long does it take for the new windows to complete ?

now it is doing flash at the "vaio" logo screen

the new window downloaded from the store was 3.5 gigabyte

does it take long time after restart to complete?

and how to do backup?

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it is just flashing at the "VAIO" screen???no further progress occurs, is this normal?

anyadvise what shall i do??

go to vaio care.. :wub: :wub:

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I have sony vaio laptop with windows 8 pro WMC

i have tried to upgrade to windows 8.1 but currently it is restarting frequently and stopped on " VAIO" logo screen

it doesnot proceed to the new windows

what shall i do??

i tried to shutdown and restart using power button but nothing happen

any advice please

unplug and pull the battery then restart.

If you have not backed up.....too late

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