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[SOLVED] Windows 8.1 not shutting down after installing driver through Windows Update


insanedown58

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First of, sorry for the long title hahahahaha but anyways here it is:

I saw an update which said
"Driver WDDM 1.3 for AMD Radeon HD 7480D" so I installed it not knowing that it isn't recommended to do so. Afterwards, when I tried to shutdown my screen would turn off but my CPU is still running.

EDIT: Problem solved! The culprit was Comodo Internet Security 6.3 :wtf:

Edited by insanedown58
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knowledge-Spammer

u on windows 8.1

if so try two remove the update u installed

Edited by knowledge
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Try these steps :

1-Turn off your pc by holding the power button for 5 seconds

2- Power on your pc and keep pressing on F8 key while booting

3- Choose Safe Mode boot

4-Log in your Windows and open Device Manager from control panel

5- delete the AMD dirvers completely

6-Reboot again normally ..

7-Install the correct AMD drivers for your pc

PS: I hope this is helpful :)

Edited by Cyberboom
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