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100% GPU usage after 1 min

LjubeGVG

By LjubeGVG
in Technology Talk

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LjubeGVG

LjubeGVG

Posted
Posted

When I play a movie I get 45-50°C 10-13 % GPU usage 38-41% fan speed 130-160mb memory usage. After 1 min if i don't press a button on keyboard or move the mouse I get 50-55°C 99% GPU usage 52-58% fan speed 1600mb memory usage. If I press a button or move the mouse everything is back to normal again but for exact 1 min. After 1 min the same problem. I've done dust clean 2 weeks ago and also formatted my computer but the problem don't go away. This do not occur if the is no full screen application. Also occur in games. I've used MSI Afterburner for the info. I have NVidia GeForce GTS 450. After the dust clean the problem was gone but for only two weeks. Any solution?

my problem

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eurobyn

eurobyn

Posted
Posted

let me gess what you have used ? hp pc or laptop ? and what did you use for playing the vid ?

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LjubeGVG

LjubeGVG

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tried a lot of players and videos and the same problem.

see what happends after 1 min. that my problem thanks for your time

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Kalju

Kalju

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I can be wrong, however - which processes are allowed at Idle state, and when it begins? Maybe a virus scanner, maybe defrag, maybe Cleaning, Find out what's going on in the background, if is idle status.

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eurobyn

eurobyn

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Posted

video card drivers problem. i think. but when yo not say what you use . it will be guessing.

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rudrax

rudrax

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Posted

How old is your machine? Is it a laptop or Desktop?

Let us know the CPU reading too - the uses and thermal data.

Monitor your running processes with System Explorer and check if there is any unusual process(es) running.

Use Autoruns to check suspicious items at startup.

Update your GPU driver and video codecs.

May be you will need a BIOS update - check your manufacturer's site for any updates related to your specific system.

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rudrax

rudrax

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@LjubeGVG, No need to PM me. You can carry on the discussion here without any problem. You will get rather better support from different users across the community.

I have told you in PM to visit your system manufacturer website to check whether the BIOS update for your system is available or not. I have visited your mobo manufacturer and for BIOS found out two updates:

screenshot_25.png

Add BIOS write protect function

Patch the onboard lan can't wake up & Update the item "memory remap feature" default value

I don't think that these two updates are related to thermal issue if BIOS is the cause.

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LazyPotato

LazyPotato

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Rudrax forgot one thing,though. He forgot to tell (though he did talk about Autoruns) that your PC have chances of being a zombie computer. Download and install Hijack This then copy & paste the log here. I can help to clean your computer..

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LjubeGVG

LjubeGVG

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I did what rudrax said installed System Explorer, played a video and waited 1 min. There was a process rember.exe which after 1 min created another process dtctlehmml.exe twas burning my GPU and CPU. rember.exe was related to dropbox which I've immediately deleted. I aslo deleted dropbox related files from program data where the ramber.exe was stationed. Now the problem seems to go away, but before this with dropbox the problem was coming and going (depending on the mood of my computer :D :D). I'll reply tomorrow just to be sure. Thanks for your time, the good advice, the fast reply, thanks for everything. :)

PS: Hijack This found no problem

PS: google doesn't know noting about dtctlehmml.exe strange.

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LjubeGVG

LjubeGVG

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LazyPotato here is the log file. Please have a look and write back

analyze this says no internet connection required

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:08:36, on 06-Jun-13
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\ComUpdatus.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Program Files (x86)\Anti-Vibrate Oscar Editor\OscarEditor.exe
C:\Program Files (x86)\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~2\Office15\GROOVEEX.DLL
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [OscarEditor] "C:\Program Files (x86)\Anti-Vibrate Oscar Editor\OscarEditor.exe" Minimum
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun


O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{4165D48E-E7E4-4C09-89F6-B46E906DBB90}: NameServer = 151.236.240.5 8.8.8.8
O17 - HKLM\System\CS1\Services\Tcpip\..\{4165D48E-E7E4-4C09-89F6-B46E906DBB90}: NameServer = 151.236.240.5 8.8.8.8
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Protexis Licensing V2 x64 (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Stardock Start8 (Start8) - Stardock Software, Inc - C:\Program Files (x86)\Stardock\Start8\Start8Srv.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: System Explorer Service (SystemExplorerHelpService) - Mister Group - C:\Program Files (x86)\System Explorer\service\SystemExplorerService64.exe
O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files (x86)\TuneUp Utilities 2013\TuneUpUtilitiesService64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9088 bytes

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rudrax

rudrax

Posted
Posted

I did what rudrax said installed System Explorer, played a video and waited 1 min. There was a process rember.exe which after 1 min created another process dtctlehmml.exe twas burning my GPU and CPU. rember.exe was related to dropbox which I've immediately deleted. I aslo deleted dropbox related files from program data where the ramber.exe was stationed. Now the problem seems to go away, but before this with dropbox the problem was coming and going (depending on the mood of my computer :D :D). I'll reply tomorrow just to be sure. Thanks for your time, the good advice, the fast reply, thanks for everything. :)

PS: Hijack This found no problem

PS: google doesn't know noting about dtctlehmml.exe strange.

For dtctlehmml.exe, you can right click in that process and click on "open file location" from the context menu. This will locate dtctlehmml.exe in your hard drive and from there you can see the properties of the suspect to whom it belongs.

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LjubeGVG

LjubeGVG

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  • Author
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I've done that and it pointed to rember.exe which pointed to dropbox. I've deleted dropbox and rember.exe and the problem is gone. I'll write back after 5-6 hours just to be sure. thanks man

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LazyPotato

LazyPotato

Posted
Posted

LazyPotato here is the log file. Please have a look and write back

analyze this says no internet connection required

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 13:08:36, on 06-Jun-13

Platform: Unknown Windows (WinNT 6.02.1008)

MSIE: Internet Explorer v10.0 (10.00.9200.16537)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\ComUpdatus.exe

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe

C:\Program Files (x86)\Anti-Vibrate Oscar Editor\OscarEditor.exe

C:\Program Files (x86)\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office15\URLREDIR.DLL

O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~2\Office15\GROOVEEX.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [OscarEditor] "C:\Program Files (x86)\Anti-Vibrate Oscar Editor\OscarEditor.exe" Minimum

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll

O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll

O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O17 - HKLM\System\CCS\Services\Tcpip\..\{4165D48E-E7E4-4C09-89F6-B46E906DBB90}: NameServer = 151.236.240.5 8.8.8.8

O17 - HKLM\System\CS1\Services\Tcpip\..\{4165D48E-E7E4-4C09-89F6-B46E906DBB90}: NameServer = 151.236.240.5 8.8.8.8

O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: Protexis Licensing V2 x64 (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Stardock Start8 (Start8) - Stardock Software, Inc - C:\Program Files (x86)\Stardock\Start8\Start8Srv.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: System Explorer Service (SystemExplorerHelpService) - Mister Group - C:\Program Files (x86)\System Explorer\service\SystemExplorerService64.exe

O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe

O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files (x86)\TuneUp Utilities 2013\TuneUpUtilitiesService64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 9088 bytes

PC looks clean... :thumbsup: no malware,guess you've some BIOS problems. Please copy and paste OTL log here. just to make sure.

Edit : I should've read the posts you made to Rudrax -- So it was Dropbox?

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rudrax

rudrax

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I've done that and it pointed to rember.exe which pointed to dropbox. I've deleted dropbox and rember.exe and the problem is gone. I'll write back after 5-6 hours just to be sure. thanks man

That means it's the branch process of rember.exe..uninstallation of dropbox should solve it. Report back.

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SnakeMasteR

SnakeMasteR

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Just to clear things up, the two files you have on your computer have nothing to do with the official DropBox files, in any way. So uninstalling DropBox does not solve the problem. I installed DropBox and there is no dtctlehmml.exe or rember.exe

Look at the comments.. did you install the game maybe?

Also, instead of just deleting those files, you should have uploaded them to VirusTotal, there already is a analysis of the rember.exe, according to one of the commentators, it scans keyboard keys (like a keylogger).

If you just delete the stuff away, how can you know, if one of your accounts might get compromised or stolen in the next few days without any info about it? If you google the filenames and there is no info about it, you should ask yourself why.

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LazyPotato

LazyPotato

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Posted

Just to clear things up, the two files you have on your computer have nothing to do with the official DropBox files, in any way. So uninstalling DropBox does not solve the problem. I installed DropBox and there is no dtctlehmml.exe or rember.exe

Look at the comments.. did you install the game maybe?

Also, instead of just deleting those files, you should have uploaded them to VirusTotal, there already is a analysis of the rember.exe, according to one of the commentators, it scans keyboard keys (like a keylogger).

If you just delete the stuff away, how can you know, if one of your accounts might get compromised or stolen in the next few days without any info about it? If you google the filenames and there is no info about it, you should ask yourself why.

remember.exe? But -- In the HijackThis log,there is no running process called remember.exe,it's removed,and if ESET scan doesn't detect 'stolendata' means the keylogger hasn't recorded the info (Note : By 'recorded' I meant 'stored the info in a folder for later use') yet. So he's riskfree,maybe.

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SnakeMasteR

SnakeMasteR

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If it's remember.exe, calling it rember.exe wouldn't make sense, would it? So i think he was pretty clear about the filenames. :)

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LjubeGVG

LjubeGVG

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yes I have installed Remember Me [FLT], but rember.exe was in C:\Users\username\AppData\Roaming\Dropbox\rember.exe. I had the same problem two weeks ago and I did a dust clean and it go away. This time i first noticed when I started Remember Me. Since then I haven't started the game again.Rudrax I've delete the directory manually. For the HijackThis log I've done the scan after deleting rember.exe

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LazyPotato

LazyPotato

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Posted

Hum....C:\Windows\SysWow64\initdebug.nfo <- Suspicious. I'll do some research before posting.

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SnakeMasteR

SnakeMasteR

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The initdebug.nfo file is created by the Give I/O service when it install, service that Speedfan uses to get values from thermal sensors.

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