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[Updated]-[Help] Bitdefender Keys Merging


vissha

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My friend did this.

  1. He didn't install bitdefender
  2. He created my.bidefender.com account through browser
  3. After creating the account, selected products at the top of the account and entered the keys.
  4. After installing Bitdefender[Tried manually entering the two keys too-as said by nuthut], The keys got registered, but separately and didn't merge.

If the keys were entered before installing bitdefender, Why the keys didn't merge automatically while installing bitdefender and registering/syncing?

What to do next?

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Have him install bitdefender and sign in to his account. See what happens and then let us know. ;)

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no, the keys will not be pulled from my.bidefender.com.

What he can do is cut and paste the keys from the website to the installer when it asks for the key after instalation

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no, the keys will not be pulled from my.bidefender.com.

What he can do is cut and paste the keys from the website to the installer when it asks for the key after instalation

Have him install bitdefender and sign in to his account. See what happens and then let us know. ;)

Please read Updated Post Above

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