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Need help with kaspersky internet security 2013


A.K

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Hi

i have KIS 2013 and it is updated. i want to backup the database and program updates but i dont know how.

i used kaspersky updater the last one (v2.3.2.160), select KIS 13.0.1.4190 in applications, tick the " use local bases if possible" , and in the custom source i select "C:\ProgramData\Kaspersky Lab\AVP13". but it doesnt backup it. it says "File does not exist on update source". :(

======== Report started at Wed Jan 23 08:58:25 2013 ========
08:58:25: Task started event
08:58:25: Update source is selected 'C:/ProgramData/Kaspersky Lab/AVP13/'
08:58:25: Download file started 'index/u0607g.xml.klz'
08:58:25: Download file started 'index/u0607g.xml'
08:58:25: File does not exist on update source 'C:/ProgramData/Kaspersky Lab/AVP13/index/u0607g.xml'
08:58:25: Retranslation operation result 'File does not exist on update source'
======== Report finished at Wed Jan 23 08:58:25 2013 ========

is there any way to backup the database?

does any body can help me?

and sorry, i cant speak english :P

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custom source is for custom server url. So change it back to Kaspersky Lab update servers.

When Enable Use local bases if possible, updater copy updates from "%ProgramData%\Kaspersky Lab\AVP13\Data\Updater\Temporary Files\temporaryFolder" folder.

More info

http://support.kaspersky.com/5273

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If there is no updates in "%ProgramData%\Kaspersky Lab\AVP13\Data\Updater\Temporary Files\temporaryFolder" folder than it will download from internet.

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in "%ProgramData%\Kaspersky Lab\AVP13\Data\Updater\Temporary Files\temporaryFolder" it has just a folder named "rollback" and its size is 40 MB.

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