Windows 7 Random Restart

[insanedown58]

My dad's Windows 7 machine keeps on resetting for random reasons. I really didn't know why because all the hardware looked OK so what's the reason for it to do that? The fans are all running at top speed.

The PC:

ECS P4M800PRO-M2

1 GB RAM

Seagate 40 GB IDE HDD

VIA/S3G Onboard Video

Realtek AC '97 Sound

I'll attach the file with all the error info according to Windows.

Error Code.txt

[vissha]

Can u please give the complete Error Code? You have given the problem description only. You can get the error code from Event Viewer

[DKT27]

That's a BSOD. First thing is to do is to disable automatic restart on BSOD.

Then, download BlueScreenView and check what caused the BSOD.

[insanedown58]

That's a BSOD. First thing is to do is to disable automatic restart on BSOD.

Then, download BlueScreenView and check what caused the BSOD.

I can't run the .exe when I run it it BSODs on me.

[insanedown58]

Error Data

+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2012-12-26T00:42:58.578125000Z

EventRecordID 3743 Correlation - Execution

[ ProcessID] 4 [ ThreadID] 8

Channel System Computer HOME-PC - Security [ UserID] S-1-5-18

- EventData

BugcheckCode 80 BugcheckParameter1 0xe7b95d68 BugcheckParameter2 0x0 BugcheckParameter3 0x8200829a BugcheckParameter4 0x2 SleepInProgress false PowerButtonTimestamp 0

[unknownasphyxiated]

seem like you already have minidump,just run bluescreenview

if you cannot run Bluescreenview in normal mode,run it in safe mode

[insanedown58]

Here's the report from BlueScreen View

All Data are from today only.

Error Report.htm

[dcs18]

You'll find the cause at the following file (unless you've already scrubbed your system with some privacy utility like CCleaner):-

C:\Users\YourFathersNameRemoved\AppData\Local\Temp\WER-57156-0.sysdata.xml

Open WER-57156-0.sysdata.xml with notepad and the cause will be revealed. ;)

[insanedown58]

You'll find the cause at the following file (unless you've already scrubbed your system with some privacy utility like CCleaner):-

C:\Users\YourFathersNameRemoved\AppData\Local\Temp\WER-57156-0.sysdata.xml

Open WER-57156-0.sysdata.xml with notepad and the cause will be revealed. ;)

It doesn't appear to be created.

[unknownasphyxiated]

all problem point to vtdisp.dll

this is your VIA igp and what you can do is to update the driver

try uninstall the driver first then install the latest driver

do a sfc scan also

[dcs18]

You'll find the cause at the following file (unless you've already scrubbed your system with some privacy utility like CCleaner):-

C:\Users\YourFathersNameRemoved\AppData\Local\Temp\WER-57156-0.sysdata.xml

Open WER-57156-0.sysdata.xml with notepad and the cause will be revealed. ;)

It's certainly created - but, as a temporary file, you need to access it fast (better luck next time.) ;)

[DKT27]

all problem point to vtdisp.dll

this is your VIA igp and what you can do is to update the driver

try uninstall the driver first then install the latest driver

do a sfc scan also

Yup, it's the graphics driver.

If you have more dumps, post them with BlueScreenView too.

[anakin206]

I've had a similar problem with a PC with VIA integrated graphics. When I installed the updated graphics, the BSOD appears. I had to uninstall the current drivers and install and older version of the graphic drivers to solve the problem.

I hope you can solve your problem the same way :)

[H4rDw4rE]

You'll find the cause at the following file (unless you've already scrubbed your system with some privacy utility like CCleaner):-

C:\Users\YourFathersNameRemoved\AppData\Local\Temp\WER-57156-0.sysdata.xml

Open WER-57156-0.sysdata.xml with notepad and the cause will be revealed. ;)

Where to look for error in file like this?

As I can se there is bunch of drivers, no error codes or something similar...

Thanks