Ubisoft is deleting older player accounts on PC for the dumbest reason

This has to be the worst joke of 2023

What you need to know

• Ubisoft is a sizeable third-party publisher that makes Assassins Creed, Far Cry, Rainbow Six games, and more.
• A user posted an email from Ubisoft detailing the deletion of their account because it was deemed "too old."
• Ubisoft Support confirmed the email was genuine.
• If your account is deleted, you lose your games and other items tied to the account permanently. 

Ubisoft is one of the world's largest third-party publishers, creating franchises such as Far Cry, Assassin's Creed, Ghost Recon, Rainbow Six, and more. With these series comes an overwhelming amount of games associated with them. Assassin's Creed alone contains 12 purchasable games, with a 13th coming soon. All of these are purchasable or obtainable via Ubisoft Connect, Ubisoft's PC app. What if Ubisoft deleted your account? 

A user on Twitter posted the details of the following email, "We noticed that you have not been using your Ubisoft account associated with email address X. We have temporarily suspended your inactive Ubisoft account and will be closing it permanently in 30 days in accordance with our Terms of Use. If you wish to keep your Ubisoft account, you can cancel its closure by clicking on the Cancel button below before 2023-08-17."

At first glance, this seemed to be a standard phishing scam. Where you click the button in the email, log in, and you end up giving your credentials to others. You know the deal; this is what your spam folder is for. It turns out that the email was genuine.

Ubisoft Support replied, "Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us."

What? According to this, you'll lose access to your entire library of games if your account is deemed for deletion. This is tied to your games library on PC, Ubisoft store points, cross-progression systems, and more. Removing an account means you'd lose access to everything.

Honestly, this seems incredibly short-sighted and only gives people a reason never to purchase a game from Ubisoft. I spent years away from Division 2, only to come back at a later date. Had I not logged in, my account would have been deleted, which is outrageous. Whatever their magical timer determines when an account is too old, it needs to be set to infinite.

Source