Playground Games confirms Forza Horizon 6 save wipe bug

The studio is investigating a bug where Forza Horizon 6 players are losing all their progress.

Forza Horizon 6 was launched last month to critical acclaim (check out our review here), and it became a smash hit in an instant. Now, weeks into the launch, with die-hard fans clocking hundreds of hours, Forza Horizon 6 is facing a serious issue: save wipes. After multiple complaints on Reddit and social media, the studio issued a statement.

The problem with missing saves came shortly after Playground Games promised the initial batch of gameplay tweaks and improvements. Unfortunately, there seems to be no temporary fixes for those affected by unexpected save wipes. However, the studio published a new support document with a few important steps users should try.

First, affected gamers should open a support ticket immediately (go here to file one) so that the support team can try recovering the lost progress by reverting to an earlier save. Playground Games says this should be done the same day the issue occurs. Meanwhile, gamers are urged not to start new play sessions or create new saves.

The studio also published a few things gamers should try to avoid to prevent potential progress loss:

• Ensure your Gaming Services app on PC or XBOX Series X|S console is fully up to date.
• On XBOX Series X|S consoles, disable Quick Resume for Forza Horizon 6:
  • To disable Forza Horizon 6 from using Quick Resume, highlight the game box art anywhere in the console experience (Home, My Games & Apps, Pins, etc) and then press the Menu button, then go to Manage game and add-ons > Quick Resume settings > Disable Quick Resume.
• Ensure you are online when ‘quitting’ the game.
• Give your saved time to sync to the cloud before powering off or switching devices.
• Do not force quit the game during save screens.
• Do not power off the device during gameplay.

• Always "Quit" (console) or "Exit to desktop" (PC) once you've finished your play session, ensuring the save icon is not visible when you’re closing the game.

• Before turning off your console, shutting down your PC, or force-closing the Steam app, give your devices or clients at least a few minutes to ensure your latest progress has been synchronized with the cloud. This will reduce the risk of progress reversions as you switch between different platforms. XBOX Series X|S consoles, Steam, and the XBOX app on PC all include game save indicators that confirm your progress has been synced.

   

You can read more about the bug in the official support document here.

Forza Horizon 6 is currently available on PC (Steam and the Microsoft Store), Xbox Series X|S, and Game Pass. The game is also coming to PlayStation 5 later this year.

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Posted Friday 12 June 2026 at 11:00 am AEST (my time).

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