After backlash from gamers, the developers of Crimson Desert are reevaluating their stance on Intel Arc graphics card support

After launch confusion around Intel Arc support, Pearl Abyss has updated its messaging and is now working to ensure Crimson Desert runs smoothly on Arc systems.

Crimson Desert has had a turbulent reception, with the game proving divisive among players. Here at Windows Central, however, Michael reviewed Crimson Desert and awarded it a 4.5 out of 5, describing it as a genre-defining experience.

That said, players eager to jump in on Intel Arc GPUs were left out. Arc users quickly found that the game simply didn’t work with their GPUs. Intel also stated it had reached out to Pearl Abyss to assist with development and help ensure the game runs properly on Arc hardware; however, were ignored by Pearl Abyss.

In a new post on X (formerly Twitter), the Crimson Desert account addressed the Intel Arc issues directly, stating:

“Regarding #CrimsonDesert support for Intel Arc:

We are currently working on compatibility and optimization support so that Crimson Desert can also be enjoyed on Intel Arc GPU systems. We are preparing to provide a smooth and stable gameplay experience, and we ask for your patience until the support update becomes available.

We apologize for any confusion our FAQ wording from several hours ago regarding playability on Intel Arc GPUs may have caused. Please regard this as our latest official news on the subject. Thank you.”

The studio has also updated the game’s FAQ to reflect this same messaging, after it previously stated that the game "does not support Intel Arc graphic cards."

Crimson Desert has also gone from Mixed reviews to Mostly Positive reviews on Steam as the studio tackles feedback.

Are you relieved to see Pearl Abyss address concerns so quickly about the game?