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  • Microsoft keeps fixing Windows and Xbox, but the community keeps complaining


    Karlston

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    • 1 comment
    • 207 views
    • 3 minutes

    A week of Windows and Xbox improvements meets a community that still isn’t ready to give Microsoft credit.

    Microsoft keeps fixing things. The community keeps complaining. This week shows the gap between progress and perception.

     

     

    The new Windows Run impressed us and showed what happens when Microsoft cares and puts effort into a feature.

     

    It wasn't all rosy, however. Windows 10 users are still holding out from upgrading, possibly due to being priced out of getting new hardware. Xbox Mode also disappointed when spanned across multiple displays.

     

    But overall, it was another solid week for Microsoft, and that's continued a strange phenomenon. Despite Microsoft rolling out changes people have asked about for years, many are silent or even critical.

     

    That trend has me asking: Do you want to complain or do you want things to get better?

     

    Following the development of Windows 11 and Xbox over the last few years has led to some interesting experiences. Many of us were frustrated with Microsoft for the degradation of quality and features across our favorite platforms, and rightfully so.

     

    What disappoints me is how vocal people continue to express displeasure even when Microsoft is moving in the right direction. Even more frustratingly, many are silent when a good change occurs and loud when anything fails to go their way or at their speed.

     

    Check out the response to our Senior Editor Zac Bowden showing Low Latency Profile on Windows 11, a feature that's in the early stages of testing among Windows Insiders.

     

    People on X and Reddit called the feature slop, a waste of time, and said Windows "already [pooped] the bed." Some yelled about why such a feature is not the default behavior. Others complained about the feature existing at all because they're worried about CPU spikes.

     

    Our Managing Editor Jez Corden argued that "Too many of us are eager to take Xbox for granted," including himself. People told Jez to switch to PlayStation and accused him of working for Microsoft.

     

    To be clear, Microsoft should be called out for faults and issues. I've done so many times and will continue to do so.

     

    It's been a theme for the Windows Wrap since I started publishing weekly. I've called out Microsoft for holding back Windows and praised Microsoft for taking steps to fix it.

     

    Pretty much without fail, more people have engaged with stories criticizing Microsoft than pieces praising the company. Many responding to good news react with negativity.

     

    It seems like people are happier to complain than to see criticism lead to improvement. It reminds me of the Baroness Von Sketch Show skit about returning cheese.

     

    If we want Windows and Xbox to get better, we have to acknowledge progress when it happens, not just when it’s convenient to complain.

     

    Source


    Hope you enjoyed this news post. Feedback welcome.

    Posted Monday 11 May 2026 at 7:16 am AEST (my time).

    News posts: 2023 5,800+ | 2024 5,700+ | 2025 5,700+ | 2026 (to end of April) 1,700

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    What a silly headline. I would use stronger words but I am tired of people downplaying how badly MS have treated their users.

     

    Of course people will "still complain" when the real issues have not been addressed.

    Window dressing is NOT a fix.

    How is it that there are so many "fixit" apps out there that make Windows better, but it has taken MS decades to provide the simplest of fixes?

    How is it that we must be impressed when they bring back features we used to have?

     

    The problem isn't just MS, it is people who refuse to acknowledge that MS really messed up, and that they have a long way to go before people can trust them again?

     

    To quote Charlie Brown (again): "Good grief!"

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