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  • August updates causing issues with multi user QuickBooks


    Karlston

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    • 999 views
    • 2 minutes

    Mitch McCarley reports that his clients are impacted by the August patches and multi-user QuickBooks.

     

    It looks like the August 2021 Windows Updates are causing an issue in QuickBooks.  We are unable to open QB in multi-user mode, and also QB is having a hard time opening QB data files on mapped drives.  Intuit Support said it’s a known issue possibly related to recent Windows Updates and there is no fix at this time.

     

    He went on to say

     

    There were a few issues:

     

    –  QB could not switch to multi-user mode.

    –  QB could no longer find the previously opened file.  When I tried to browse to the mapped drive, the mapped drive not listed under This PC in the QB explorer.

    –  With Network Discovery on and the required services enable, I could browse the network to the server and find the data file.

    –  I could open the file directly from the mapped drive.

     

    Intuit Support only knew there was “known issue probably related to a Windows Update”, but had no other details.

     

    I’m also still tracking issues with group policy deployed printers. Microsoft has made a mess of the printer deployment via group policy.  If you have v3 printer drivers they are prompting for administrative rights.  If you are an IT pro I’ll urge you to join the conversation on the patchmanagement.org list where everyone is still trying to figure out a solid solution.

     

    A reminder for home/consumer users: If the patch is installed and you have no issues with printing, leave the patch installed, don’t uninstall it.

     

     

    August updates causing issues with multi user QuickBooks


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