A data protection authority rules that Microsoft illegally used tracking cookies via its Microsoft 365 Education platform.
At the height of the COVID-19 pandemic, schools rapidly shifted to online platforms like Microsoft 365 Education and Google Workspace for Education to ensure students weren't held back from learning.
In June 2024, None of Your Business (noyb), a European Digital Rights non-profit organization based in Vienna, Austria, filed two complaints concerning Microsoft's 365 Education in schools with the Austrian DSB.
Microsoft 365 logos. (Image credit: Microsoft)
The first complaint was decided in October 2025, marking a significant victory for the digital privacy group, as the Austrian data protection authority (DSB) ruled that Microsoft had violated the right of access under Article 15 of the GDPR.
Microsoft was ordered by the authority to provide more information about the data transmitted. It was also required to provide clear explanations of what it meant when using the terms "internal reporting," "business modeling," and "improvement of core functionality."
And now, the authority has decided on the second complaint about Microsoft's alleged use of unlawful tracking cookies in its 365 Education platform. The authority established that Microsoft had acted unlawfully by placing tracking cookies on the devices of a minor using its 365 Education platform.
Tracking minors clearly isn’t privacy-friendly. It seems like Microsoft doesn’t care much about privacy, unless it is for their marketing and PR statements.
Felix Mikolasch, data protection lawyer at noyb
While speaking to The Register, a Microsoft spokesman indicated that:
"Microsoft 365 for Education meets all required data protection standards and institutions in the education sector can continue to use it in compliance with GDPR. We are reviewing the Austrian data protection authority's latest decision and will decide on next steps in due course."
To that end, Microsoft has four weeks to comply and stop using tracking cookies on the devices of the minor. The school and the Austrian Ministry of Education claimed that they weren't aware of Microsoft using tracking cookies on minors before "noyb" raised the issue.
Should Microsoft be punished for tracking kids? Share your thoughts in the comments and cast your vote!
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Posted Thursday 29 January 2026 at 6:21 am AEST (my time).
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