(Bloomberg) -- Auto retailers across the US suffered a second major disruption in as many days after another cyberattack at CDK Global, the software provider thousands of dealers rely on to run their stores.
CDK informed customers Thursday of the incident that occurred late the prior evening. The company shut down most of its systems again and said in a recorded update that it doesn’t have an estimate for how long it will take to restore services.
“Our dealers’ systems will not be available at a minimum on Thursday,” the company said.
On what otherwise would have been a busy US holiday for business, dealers reliant on CDK were unable to complete transactions, access customer records, schedule appointments or handle car-repair orders. CDK works with almost 15,000 dealerships, supporting front-office salespeople, back-office support staff and parts-and-service shops.
- Karlston
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