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I own three pairs of Surface Earbuds, and all of them are now dead after not being used for over a year. If you're still using yours, make sure to power them up often to keep them alive.
If you're still using a pair of Surface Earbuds in 2025, five long years after they first debuted, you might want to make sure they're fully charged all of the time. I own three pairs of Surface Earbuds, all of which haven't been used in over a year, and none of them work anymore.
In their deep sleep, all three sets have forgotten how to be headphones. Two of them will no longer take a charge, meaning the earbuds won't receive power and the case can't handle pairing and syncing the earbuds to a device. One of my sets does still take a charge, but for whatever reason the left earbud no longer works.
Taking a quick look online, it seems I'm not the only one facing these issues. There are countless reports from people online complaining about their Surface Earbuds no longer showing signs of life, or showing a red blinking LED light which appears to translate to an error with charging.
If you've been daily driving your Surface Earbuds and exercising their batteries, yours will likely still work fine. But if you've had yours sat in a drawer for a handful of months or years, there's a high chance your earbuds will never wake from their sleep again. If you haven't used yours in a while, go and power them up to see if yours are okay.
I haven't used my Surface Earbuds in over a year because I moved on to better earbuds, but I recently had my Galaxy Buds Pro 3 stolen and needed a set of headphones in the interim. I thought the two pairs of $200 earbuds I bought a handful of years ago would suffice, but apparently not.
To complete my investigation, I went out and bought a brand-new, third set of Surface Earbuds on eBay for $70 to see if these devices really were killing themselves in their deep sleep. I unwrapped the product and plugged it in, and unfortunately the case also failed to take a charge, which confirms that if you leave these depleted for a long period of time, they'll eventually never wake up.
It's a shame, as even though the Surface Earbuds were never popular, they did at least look interesting. I was excited to go back to using my Surface Earbuds in the wake of my Galaxy Buds being stolen, but unfortunately that doesn't look like it can happen now.
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