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  1. Microsoft has recently rolled out the August 2021 Firmware Update for the Surface Laptop 3 (Intel version) a full 3 weeks after releasing the AMD version. Unlike the AMD version, the Intel version has a short but important changelog: The following updates are available for Surface Laptop 3 with Intel Processor devices running Windows 10 May 2019 Update, version 1903, or greater. This update addresses the system hang and shutdown issue. Windows Update History Device Manager Surface – Firmware – 13.0.1763.6 Surface ME – Firmware To download and install Microsoft’s latest May firmware update on your Surface Laptop 3, you can head over to Windows Settings> Update & Security> Check for updates. via WBI Surface Laptop 3 (Intel processor) gets the August 2021 firmware update
  2. Microsoft is rolling out a new firmware update for Surface Laptop 3 users who use the AMD variant of the device. The new update brings general improvements as well as addresses various security vulnerabilities. Furthermore, it also improves stability when using accessories like Surface Pen and Surface Dock. You can head down to check out the full changelog for the update: Windows Update History Device Manager Version and Update Surface - Firmware - Surface Keyboard - Firmware Improves keyboard telemetry. Surface – System – Surface Serial Hub Driver – System devices Improves device stability by addressing bugcheck. Surface -System – Surface Integration Service Device – System devices Improves device performance. Surface - Extension - Surface Dock 2 Firmware Update - Extension Improves device stability and reliability with Surface Dock 2 scenarios. Surface - System – Surface Integration – System devices Improves device performance. Surface – HIDClass – Surface Touch Pen Processor – Human Interface Devices Improves Pen and Touch stability. Advanced Micro Devices, Inc. - Display - 26.20.12067.1 AMD Radeon (TM) Vega 9 Graphics - Display Adapter / AMD Radeon (TM) Vega 11 Graphics – Display adapters 26.20.12067.1 Addresses security vulnerability and improves device stability. There is also a known issue wherein users may face audio issues. Fortunately, Microsoft has provided a workaround for the issue while it works on a fix. You can check out the details below: Symptom Workaround If you no longer hear sound from the speakers on your Surface. Right-click the speaker icon on the taskbar and then select Troubleshoot sound problems. This will start the Get Help app, which will scan for and fix the problem. We are working to correct this issue with the next driver release. The new firmware update is available for devices running Windows 10 May 2019 Update (19H1) or greater and is rolling out to Surface Laptop 3 AMD users right now. As usual, the rollout will happen in phases so you may not see the update right away. Microsoft rolls out August firmware update for Surface Laptop 3 (AMD)
  3. Surface Laptop 3 gets firmware updates to address display and keyboard issues Microsoft has released a new set of driver and firmware updates for the Surface Laptop 3, in addition to the separate set of updates for the Surface Pro X. The Surface Laptop 3 comes in Intel and AMD-based variants, and the set of updates arriving today is only for the versions with Intel processors. For reference, that's the 13.5-inch version of the Surface Laptop 3, or any variant of the Surface Laptop 3 for Business. The updates address a number of issues with different aspects of the device, including automatic brightness adjustments and an issue where the keyboard might register multiple keystrokes. Here's the full list of updates: Windows Update History Name Device Manager Name Version and Update Surface - Firmware - Surface UEFI - Firmware Addresses issues related to the automatic brightness adjustment at low brightness. Surface -Firmware - 14.310.139.0 Surface System Aggregator - Firmware 14.310.139.0 Improves device stability and battery reliability. Surface - System devices - Surface Integration Service Device - System devices Improves reliability related to the Surface App experience. Surface - Firmware - Surface Keyboard - Firmware Resolves keystroke repeat issues. As usual, the updates are available for users running Windows 10 version 1903 - the May 2019 Update - or newer, which should apply to everyone, considering the Surface Laptop 3 released in late 2019. The updates should install automatically through Windows Update, but you can always check for updates yourself if you're not in the mood to wait. If you have an AMD variant of the Surface Laptop 3, the latest set of updates was released earlier this month, and it fixed a number of issues with that particular version. Surface Laptop 3 gets firmware updates to address display and keyboard issues
  4. A possible new Surface Laptop 3 variant spotted passing through Bluetooth certification Surface Laptop 3 Details of Microsoft’s rumored successor to the Surface Laptop 3 have been making the rounds on the web for a while now. Benchmarks of what were believed to be the Laptop 4 and the Pro 8 were spotted late last year. However, with the introduction of the Surface Pro 7+ – a refreshed version of the Pro 7 sporting Intel’s 11th-gen chips – aimed completely at businesses, it is possible that the Redmond firm is readying a version of the Laptop 3 as well that is aimed at businesses. A new Bluetooth SIG certification listing (spotted by WinCentral) provides credence to that theory, as it mentions versions of the Surface Pro 7 and the Laptop 3 listed for certification on January 18. The descriptions in the listing also point to 13.5-inch and 15-inch models. Additionally, the model numbers specified in the certification for the devices coincide with a now deleted tweet from Twitter user cozyplanes. The “1950” model number was the rumored one for the Laptop 4. The certification listing contains models 1952, 1953, 1958, and 1959 – possibly pointing to two variants of the 13.5-inch and 15-inch devices each. The two Pro 7 models might also point to the recently released Wi-Fi-only and LTE versions of the Pro 7+. Reports from last year suggest that the company is planning on equipping the 13.5-inch versions of the device with AMD processors for the first time, in addition to refreshes to the Intel variants. It is anyone’s guess if these devices will be called the Laptop 3+, or if there are plans to offer the new devices to consumers as well with the Laptop 4 branding. The advantages of offering the Pro 7+ to businesses without any design and dimension changes include compatibility with older peripherals and accessories, without compromising on performance. However, with Surface Laptop sporting a more traditional form factor, it will be interesting to see what the company’s strategy is with that lineup. A possible new Surface Laptop 3 variant spotted passing through Bluetooth certification
  5. Details of the 15-inch Surface Laptop 3 leaked: Specs, price, and all the things that you need to know We reported earlier that Microsoft will introduce a 15-inch Surface Laptop 3 at its October 2 event and the 15-inch model will be powered by AMD CPU. Many argued that the tilt towards AMD CPU is a step in the right direction to make the 15-inch model more affordable. However, new leaks suggest that the lowering of the price point may not be the only purpose. According to Winfuture, Microsoft will be introducing six different 15-inch Surface Laptop 3. The base model is expected to be powered by the AMD Ryzen 5 3550U coupled with 8GB of RAM and will cost you $999. There will be another entry-level Surface Laptop 3 that will be equipped with AMD Ryzen 7 3750U and 8GB of RAM, the pricing is expected to be somewhere around $1,099. The price can go even higher. Microsoft has also planned to introduce Surface Laptop 3 with Hexa-core AMD CPU and 12GB of RAM. You’ll have two variants in this category and depending on the CPU and SSD, pricing is said to be $1,399 for less powerful Hexa-core CPU and $1,599 for a better Hexa-core CPU and SSD. The pricing of the 15-inch Surface Laptop 3 can go as high as $2,399. The report also claimed that Microsft might also launch two models with Octa-core SoCs and 16GB of RAM. In this category, customers will have to pay $1,999 for lower SSD capacity and $2,399 for higher SSD capacity and better Octa-core CPU. Lowering of the price point is definitely a valid point, but the addition of these many variants clearly suggests that Microsoft wants to reach out to more users who are in the need of 15-inch laptop. Do let us know what you think of Microsoft’s new friendship with AMD. Source: Details of the 15-inch Surface Laptop 3 leaked: Specs, price, and all the things that you need to know (MSPoweruser)
  6. Microsoft's recently-announced Surface Pro 7 and Surface Laptop 3 are set to be officially available starting tomorrow, but the company is already pushing out firmware updates ahead of the launch. Both devices are receiving both firmware and driver updates to improve the overall experience. The updates are available for users running Windows 10 version 1809 or later, which shouldn't really matter since the new Surface devices all ship with version 1903. For the Surface Pro 7, there are five updates, which you can see below: Windows Update History Name Device Manager Name Surface - Firmware - Surface System Aggregator– Firmware helps improve battery life. Surface - System - Surface Integration – System devices improves integration between services. Surface - System - Surface Integration Service Device – System devices improves integration between services. Realtek Semiconductor Corp. - MEDIA - 6.0.8778.2 Realtek High Definition Audio(SST)– Sound, video and game controller 6.0.8778.2 improves Cortana speech experience. Realtek Semiconductor Corp. - Extension - 6.0.8778.2 Realtek Device Extension 6.0.8778.2 improves Cortana speech experience. The first three updates on this list are also available for both Intel and AMD models of the Surface Laptop 3, albeit with slightly different version numbers. However, they have some additional updates, too. For the Intel-based variants, you'll get this update as well: Windows Update History Name Device Manager Name Intel Corporation - Extension - Intel(R) Iris(R) Plus Graphics – Display adapters helps improve battery life. And for the AMD-based Surface Laptop 3, you'll get these two: Windows Update History Name Device Manager Name Surface - System – Surface Hot Plug – System devices improves device reliability. Surface - HIDClass – Surface Hid Mini Driver – Human interface devices improves device reliability. The updates for the Surface Pro 7 are dated for today, but the Laptop 3 updates are actually dated for tomorrow, so if you got your devices a little sooner than expected, you may not see them right away. Nonetheless, you'll want to install them as soon as possible to get that added stability and improved battery life. Source: Surface Pro 7 and Laptop 3 get firmware updates ahead of official launch (via Neowin)
  7. Although Surface Pro 7 was introduced a couple of weeks ago, still the product range has already grabbed eyeballs of the target audience. Some of the major changes bundled in this Surface Pro lineup include important performance improvements. However, many Surface fans who purchased the Surface Pro 7 and Surface Lap 3 devices reported many issues. Amongst all other problems, WiFi issues are the ones that affected a large number of users. The forum reports [1, 2, 3, 4, 5 ] suggest that their device is either not identifying the internet or it is remarkably slow as soon as the device is resumed from sleep. Microsoft launched Surface Laptop 3 and Surface Pro 7 with an Intel processor instead of the Marvel version. Apparently, the WiFi bug is introduced by the newly added AX201 Wi-Fi chip. Some furious people have already started to claim a refund. One of the Surface Pro 7 users reported the WiFi bug on the Microsoft Community forum: “Have recently purchased a new Microsoft Surface Laptop 3 and have noticed that once the laptop is put to sleep, upon using it again the wifi is really slow. I have also read that other are experiencing the same issues and wanted to know if there is a way to fix this or whether there will be a software update to address this issue.“ Considering the impact of this problem, Microsoft needs to release an emergency update to fix the WiFi bug. However, it seems like Microsoft has officially decided to remain tight-lipped on this matter. Don’t Update Your WiFi Drivers Notably, the new Surface devices come preinstalled with customized drivers. A Redditor blamed the Intel AX201 adapter to be responsible for the Surface Pro 7 slow WiFi bug after resuming from sleep mode. “The new Intel AX201 adapter has 2×2 MIMO, basically double the antennas for double the speed (if your router supports it). Now in standby Dynamic SMPS disables one antenna and the other antenna goes to a low power state. However the bug is that after waking up the device from standby, the second antenna is not activated and the other antenna remains in the low power state resulting in severely reduced speeds, higher latency.“ Microsoft MVP Barb Bowman advised users should not install the “generic Intel AX201 drivers” because they are apparently causing other serious problems. An attempt to update the drivers might break your machine and you will no longer be able to restore it. Solution At the time of writing this article, many Reddit users came up with a temporary solution to resolve the slow WiFi problem. One of the easiest ways to avoid the problem is hibernating your device instead of using the standby mode. Alternatively, you can follow the below-mentioned steps to change the MIMO settings. Navigate to the Start menu, right-click on it and select Device Manager > Network adapters. Right-click Intel AX201, select Properties > Advanced > MIMO power save mode. Click No SMPS from the drop-down menu available on the right. Now go to the following path: Windows 10 > Settings > System > Power & Sleep. Choose When my PC is asleep and on battery power disconnect from network and click Always when prompted. Other Issues Still Remain Unfixed It is worth mentioning that it is not a permanent solution but it does reduce the frequency of the bug. The list of issues seems to be a long one. Some other people claimed that the system is has stopped identifying networks. Unfortunately, a network rest does not resolve the problem. Another user confirmed that Night Light feature is not working during the scheduled time. Microsoft needs to release a patch as soon as possible to avoid a large number of refund claims. Source: New Microsoft Surface Lineup Reportedly Hit By Serious Wi-Fi Problems, Here’s A Workaround (via Appuals)
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