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  1. Microsoft 365 outage knocks down Teams, Exchange Online An Azure Active Directory outage is preventing users from logging into Microsoft 365, Microsoft Teams, Exchange Online, Forms, Xbox Live, and Yammer. Starting at approximately 3:34 PM EST, users began reporting being unable to login to their Microsoft 365 accounts, Microsoft Teams, or access other Microsoft apps. It appears @Microsoft365 is having a few issues at the moment; currently unable to access Forms. Hopefully back up soon for my @syscouts quiz on tree recognition — James Garnett (@jamesmgarnett) March 15, 2021 MicrosoftTeams is down? not able to connect to any meeting MSFT365Status https://t.co/GSa7qv1IZE #MicrosoftTeams #Microsoft #Microsoft365 Translated using #MicrosoftFlow — Daniel Villamizar -Microsoft Azure MVP (@CSA_DVillamizar) March 15, 2021 The outage is also affecting Microsoft sites, such as the Tech Community web site, as users are not able to log into the site. "As a result of the issues currently facing Azure AAD, we are currently experiencing problems on the Microsoft Tech Community with login and authentication. This will result in users being unable to login and users already logged in getting unexpected errors as sessions timeout," posted a Microsoft Tech Community manager. Microsoft has acknowledged the outage in the Microsoft 365 incident report MO244568, which states the outage initially impacted Microsoft Teams but is now affecting other services. "Initial reports indicate that primary impact is to Microsoft Teams; however, other services including Exchange Online and Yammer are also impacted." "We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes," the outage report states. Microsoft has confirmed that the widespread outages affecting Microsoft's online services are the result of an Azure Active Directory (AAD) configuration issue. This issue is preventing users from authenticating to Microsoft 365, Exchange, Online, Microsoft Teams, or any other service relying on AAD. "Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal," reads the Azure status page. Microsoft is sharing updates on their Microsoft 365 Status Twitter account, with the list of status updates shared below: 3/15/21 3:40 PM EST: "We're investigating an issue for access to multiple M365 services. Please visit the admin center post M0244568 for more information. We'll provide additional information here as it becomes available." 3/15/21 4:04 PM EST: "We've confirmed that this issue could be affecting users worldwide. Additional information can be found at http://status.office.com, or if available, under MO244568 in the admin center." 3/15/21 4:11 PM EST: "We've identified an issue with a recent change to an authentication system. We’re rolling back the update to mitigate impact, which we expect will take approximately 15 minutes. Additional information can be found at http://status.office.com or under MO244568 if available." 3/15/21 4:44 PM EST: "The process to roll back the change is taking longer than expected. We'll provide an ETA as soon as one becomes available. Additional information can be found at http://status.office.com or under MO244568 if available." 3/15/21 5:01 PM EST: "We've identified the underlying cause of the problem and are taking steps to mitigate impact. We'll provide an updated ETA on resolution as soon as one is available. Additional information can be found at https://status.office.com or under MO244568 if available." 3/15/21 5:17 PM EST: "We are currently rolling out a mitigation worldwide. Customers should begin seeing recovery at this time, and we anticipate full remediation within 60 minutes. Additional information can be found at http://status.office.com or under MO244568 if available." Update 3/15/21 4:48 PM: The outage is confirmed to be caused by an Azure Active Directory issue. Article updated with this information. This is a developing story. Source: Microsoft 365 outage knocks down Teams, Exchange Online
  2. Here's how much money Google lost as a result of this week's blackout Google outage highlighted our total reliance on the services of a single company (Image credit: Shutterstock / Tero Vesalainen) This week saw a massive Google outage take down almost all the company’s services, with Gmail, YouTube, Drive, Meet and Docs all affected. It even paralyzed certain features of the company’s Android operating system, with mobile users unable to use apps such as Photos and Maps. The outage lasted no more than an hour, but caused a significant stir online and highlighted the dramatic extent to which we are almost totally reliant on the services of a single company, both in personal and professional lives. However, the ramifications go beyond just upsetting users, many of whom are wedged so tightly into the Google ecosystem that they would struggle to free themselves even if they wanted to. With services down for even as little as an hour, Google will also have lost out on millions in revenue. Google outage While Google Search (the largest source of advertising revenue) remained intact during the blackout, the company also stands to lose plenty in ad revenue whenever YouTube is down. According to the Alphabet earnings report for 2019, YouTube ads brought in a whopping $15.15 billion over the course of the year. On average, then, YouTube was responsible for $41.50 million in ad revenue per day, and $1.73 million per hour (the rough duration of the outage). However, as a leading analyst firm told TechRadar Pro, YouTube revenue is expected to grow by 30-40% this year. Based on reported ad revenue for Q3 this year and armed with these growth projections, it could be estimated that Google’s losses as a result of the blackout were actually in the region of $2.3 million. While the outage also hit plenty of other products in the Google suite, the rest are either free (e.g. Gmail), single-payment (e.g. Nest) or subscription-based (e.g. Google Workspace), so would not have incurred direct losses during the brief period they fell offline. But neither does the above figure take into account intangible losses the company may take on as a result of the blackout. Understanding that they are wholly dependent on a single service provider, will businesses and consumers seek to diversify as much as possible, or even switch to a competitor? And might Google be the subject of costly legal challenges from firms that were unable to operate during the outage? While the loss of a few million dollars is but a drop in the ocean in the context of Google’s annual earnings across all revenue streams, it’s important to place it in context. According to figures from Statista, medium-sized businesses in the UK (with between 50-250 staff) take in just £294,000 (roughly $400,000) per year, 46 times less than Google made per hour ($18.48 million) in 2019. Numbers this large are sometimes too abstract to fully comprehend; they are difficult to engage with and therefore easy to brush over. But could a highly tangible incident, like this week’s Google blackout, add fuel to debates around the pragmatism and ethics of monopoly and see the tide turn against Big Tech? Here's how much money Google lost as a result of this week's blackout
  3. Microsoft is currently experiencing a huge service outage involving its Microsoft 365, a cloud-based subscription service that provides access to the company’s Office apps and more. Microsoft 365 is available for everything from personal home use to businesses, enterprise, and even educational institutions. The number of people dependent on the service makes this outage particularly frustrating. The outage, reports of which started rolling in earlier today, has made it impossible for some customers to access Microsoft 365 services. In some cases, Microsoft says that certain services are now recovering, including Microsoft Intune, Exchange Online, and Outlook.com. As well, Microsoft says that its Teams, Forms, and OneDrive for Business and SharePoint Online are healthy. As expected given the widespread impact of this outage, Microsoft mobilized quickly to fix the issue. Around 4PM ET today, the company said on its Microsoft 365 Status Twitter account that it had identified ‘a recent change that may have resulted in impact to’ these services. It reverted the change, which triggered a recovery process. In an update soon after, another tweet was published revealing that the investigation had linked the issue to ‘a network infrastructure change.’ With that reverted, Microsoft said that its telemetry ‘indicates’ that its 365 services are recovering now that the change has been reversed. The Admin Center is still inaccessible at this time and it’s unclear how long it may take to restore this service to a healthy state. Head over to the Microsoft Office Status website to keep tabs on the current progress in reversing this outage, or follow the Microsoft 365 Status Twitter account for real-time updates. https://www.slashgear.com/huge-microsoft-365-outage-takes-down-outlook-and-more-07641484/
  4. Google services have gone down across the UK, including Gmail, Google Drive and YouTube. Reports flooded the outage service DownDetector as users frantically tried to access their email accounts, Google documents and videos on YouTube. Google Drive and Google Hangouts are also down. The tech company says it is currently investigating the issue. ‘We’re aware of a problem with Gmail affecting a majority of users,’ the company stated. ‘The affected users are unable to access Gmail. We will provide an update by 12/14/20, 12:12 PM detailing when we expect to resolve the problem’ Meanwhile, Google’s users were quick to vent their frustration. ‘I can’t access anything from Google says error or does not recognise my account. Can’t access youtube, gmail, etc… Not good Google,’ wrote one users on DownDetector. Another commented: ‘Looks like servers are down just like when YouTube was down previously and now its affecting every google apps’ London appears to be the worst-affected area but users in Manchester and over in Dublin are also reporting problems. Read more: https://metro.co.uk/2020/12/14/youtube-and-google-services-down-for-millions-of-users-13749402/?ito=cbshare Twitter: https://twitter.com/MetroUK | Facebook: https://www.facebook.com/MetroUK/ Users trying to access YouTube on laptops or phones are also unable to see the website or app. Instead, they’re greeted with a holding page and the caption ‘something went wrong’. Read more: https://metro.co.uk/2020/12/14/youtube-and-google-services-down-for-millions-of-users-13749402/?ito=cbshare Twitter: https://twitter.com/MetroUK | Facebook: https://www.facebook.com/MetroUK/ Many irritated users took to Twitter to try and find out why they’ve lost access to their Google accounts. ‘I’ve been logged out of my Google account on my phone and I can’t log back in- it says problem with my account and now I am locked out of all my Google Apps :(,’ wrote one user on Twitter. ‘What can I do to get back in- all my details are correct?’ Read more: https://metro.co.uk/2020/12/14/youtube-and-google-services-down-for-millions-of-users-13749402/?ito=cbshare Twitter: https://twitter.com/MetroUK | Facebook: https://www.facebook.com/MetroUK/ It’s not yet clear how widely the problem has spread, but other areas of Europe also appear to have been affected. ‘We work on isolating and fixing every product issue that we’re aware of,’ Google explains on its Workspace admin page. ‘Some issues might not be listed here. We characterize known Issues as follows: We can consistently reproduce an unexpected behavior. Engineers are actively working towards a fix to correct the behavior. The issue is observed globally and has generated a large number of support cases.’ Metro.co.uk has contacted Google for a comment on the outage. Read more: https://metro.co.uk/2020/12/14/youtube-and-google-services-down-for-millions-of-users-13749402/?ito=cbshare Twitter: https://twitter.com/MetroUK | Facebook: https://www.facebook.com/MetroUK/ Source: https://metro.co.uk/2020/12/14/youtube-and-google-services-down-for-millions-of-users-13749402/ (As of 26 Minutes Ago)
  5. Issues reported across 28 AWS products, from Kinesis to Worskpaces, and from DynamoDB to IoT Services. Amazon Web Services (AWS), a core provider of internet infrastructure services, is going through a major outage today, and the service's spotty uptime is now causing huge issues at thousands of other online services across the internet. Almost all major cloud-based software app that rely on AWS for their backend are currently impacted, from Adobe Spark to Roku, and from Flickr to Autodesk. Other impacted services also include smart devices (currently failing to connect to their private clouds), cryptocurrency portals (failing to process transactions), and streaming and podcast services (limiting users from accessing their accounts). Among the sites who are reporting issues on the DownDetector page are services like Ring, Prime Music, Pokemon Go, Roku, MeetUp.com, League of Legends, Anchestry.com, Chime, and others. According to Amazon's status page, at the core of today's outage is AWS Kinesis, an AWS product that can be used to aggregate and analyze large quantities of data in real-time. While many of the impacted services don't use AWS Kinesis, Amazon said the Kinesis issue actually caused problems internally at the company, with errors and second-hand disruption also appearing at 27 other AWS products. While the Amazon status page looks like all services are up and running, AWS engineers said the outage is also preventing its engineers from updating its status page — beyond a small message at the top. For now, the issue appears to be limited to AWS' North America region. Per AWS, besides Kinesis, the following AWS products are also seeing similar issues: ACM Amplify Console API Gateway AppMesh AppStream2 AppSync Athena AutoScaling Batch CloudFormation CloudTrail CloudWatch Cognito Connect DynamoDB EventBridge IoT Services Lambda LEX Managed Blockchain Marketplace Personalize Resource Groups SageMaker Support Console Well Architected Workspaces Source
  6. Slack down: Office chat app goes down as people arrive back at work Slack has stopped working properly, just as many people head back into their real and virtual offices after the break. Users were unable to reliably send or receive messages, with chats appearing to work and then getting stuck. Text would appear to send but then show as grey within the chat, indicating that it had not actually been delivered. Tracking website Down Detector showed a spike in reports of problems with the messaging app. Some parts of Slack’s website also appeared to be inaccessible. But the company’s official Twitter account and server status page did not immediately register any issues. It was later updated to make clear the company was aware of the issue and working on a fix. “Customers may experience issues connecting to Slack to loading channels at this time. Our team is on the case and we will keep you posted,” Slack wrote on Twitter. "Apologies for any disruption." Slack – along with competitors such as Zoom and Microsoft’s Teams suite – have become a central part of working through lockdown, as workplaces look to allow their staff to communicate while being discouraged from going into offices. That means that any outage can have immediate and considerable effect, with employees unable to communicate as usual. Source: Slack down: Office chat app goes down as people arrive back at work
  7. An accidental outage was caused by LastPass yesterday by mistakenly removing the LastPass extension from the Chrome Web Store, leading to users seeing 404 errors when trying to download and install it on their devices. "The LastPass extension in the Chrome Web Store was accidentally removed by us and we are working with the Google team to restore it ASAP," LastPass Support today said in an update on Twitter. "You can still access your Vault by signing in on our website." The LastPass extension's Chrome Web Store entry is still inaccessible, with users who try to access it still being instead served with 404 errors. Error seen when accessing the LastPass extension Chrome Store entry Yesterday's LastPass issues started with users reporting that they can't download the LastPass Chrome Extension and the company acknowledging the issue on the status website. "The Network Operations Center is investigating reports that Chrome users are experiencing 404 errors when downloading the LastPass Chrome Extension," the incident's initial description reads. LastPass also advised users in a subsequent update, published one hour later, to use the Web Vault or the Mobile App, or even use LastPass with another browser of their choice until the problem is found and fixed. Four hours later, the issue behind the extension download problems was identified, with the company blaming it on the accidental removing of the LastPass Chrome Extension from Google's Chrome Web Store. While the unexpected and accidental remove led to hundreds if not thousands of reports from users, the ones who already had the extension installed were not affected by this incident. As previously mentioned, LastPass' Chrome extension is not available in the store and users are advised to access their Vault by signing in on the LastPass website. While some users feared that this outage was a sign of a security incident, LastPass Support said on Twitter that this is not the case and users wouldn't have to worry about their passwords or personal info getting leaked even if that was the case. "Please note that all encryption and decryption occurs locally on your device, not on our servers," LastPass further explained. "We don’t have access to your sensitive data." Source
  8. Cloudflare, a company providing performance and security to websites, is having network problems of its own this morning — and taking down a lot of its customers’ sites and apps in the process. Affected companies include podcast app Overcast, chat service Discord, managed hosting provider WP Engine, eCommerce hosting provider Sonassi, public web front-end CDN service CDNJS, and many others — including the sites that rely on the web hosting or who partner with Cloudflare for their CDN service. According to Cloudflare, it identified a possible route leak that’s impacting some of the Cloudflare IP ranges, and its working now to resolve the issue. The problems were first identified around 7:02 AM EST, says Cloudflare, and the problem was identified shortly thereafter. Its status page has been providing continual updates. The company said at 8:34 AM EST, “this leak is impacting many internet services including Cloudflare. We are continuing to work with the network provider that created this route leak to remove it.” Update: The company at 12:42 AM UTC / 8:42 AM EST says the issue is resolved: The network responsible for the route leak has now fixed the issue. We are seeing improvement and are continuing to monitor this before we consider this issue resolved. Source
  9. After an hour of sweet freedom, the world has been returned to the grasp of Twitter. At about 2:50 pm ET, the desktop and mobile site were down, displaying a “Something is technically wrong” error. The app was also not working. The site returned at about 3:45pm ET but took a few minutes to regain full functionality. Twitter’s status page said little more than that was an “active incident.” A spokesperson for Twitter confirmed the outage but referred us to the status page. It’s not the first time Twitter’s had a hiccup in the past few weeks. The social media giant was hit by a direct message outage earlier this month. In fact between June and July, most of the major internet companies had some form of outage, knocking themselves or other sites offline in the process. Please tweet about how it was down and how it’s hard to tweet about how Twitter’s down when it is itself down, and the irony therein. We’ll patiently wait to hear from Twitter about the cause of the outage. Source
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